Susan E. Gindin

Of Counsel, Isaacson Rosenbaum P.C.
Denver, Colorado 80202
303-256-7046 phone
sgindin@ir-law.com
 
Expertise and Areas of Focus
Susan advises and represents clients around the world to capture value and avoid risk relating to:

• Deployment of digital technologies
• Electronic commerce
• Information management
• Electronic health information
• Direct marketing
• Intellectual property & Internet strategies
• Promotions and sweepstakes
• Affiliate marketing

• Information Privacy &Security
• Advertising (with emphasis on advertising via digital technologies and social media)
• Compliance
• Employee trade secret misappropriation
• Computer Fraud & Abuse Act violations
• Workplace policies regarding digital technologies
• Matters before the Federal Trade Commission, state attorneys general, self-regulatory agencies
 
Susan is one of the top experts nationally in the area of privacy concerns and legal requirements. Susan's privacy work includes:

•  Federal, state, & international privacy laws
•  Identity Theft Red Flags Rule
•  CAN-SPAM
•  FACTA
•  PIPEDA
•  FERPA

• Behavioral marketing
• Healthcare Privacy & Marketing
• HIPAA & Recovery Act
• Do Not Call
• Prerecorded calls regulations

• PCI compliance
• Mobile marketing
• Data breach notification
• Financial privacy
• ECPA
• COPPA
Background
Susan brings to her work with clients a significant background in information technology which gives her particular understanding of digital technologies. She has been involved with the Internet, or precursors to the Internet, since its inception; and she has worked with clients on electronic commerce and Internet legal issues as they have continued to evolve. Susan has also been active in Internet policy debates, including participation on industry committees guiding federal and state legislation on emerging e-commerce issues such as data privacy, the Digital Millennium Copyright Act (DMCA), service provider liability for subscriber communications, first amendment and human rights issues, and working with law enforcement on issues such as phishing. She served as General Counsel of Video Professor, Inc., the largest e-commerce and direct marketing provider of computer software tutorials in the U.S., Canada, and the UK, and as Senior Counsel for Verio Inc., a leading provider of comprehensive Internet services to customers in more than 170 countries and a wholly owned subsidiary of NTT Communications, the largest telecommunications company in the world.
 
Client Results
As a result of Susan's representations, clients and stakeholders have achieved success in numerous areas. Examples include:

• Resolution through negotiation, and without litigation, numerous disputes involving the still-developing cyber law, including several high-profile matters involving the Digital Millennium Copyright Act and service provider liability.
• Within 45 minutes of discovery of a sham (and very offensive) profile purportedly authored by a CEO on MySpace, the profile was removed. A similar offensive posting to Craigslist was removed within an hour. The quick resolution prevented significant business damage to the client.
• Trademark and copyright infringement by nearly 150 cybersquatters was successfully terminated in a variety of actions, preserving the value of the clients' intellectual property.
• Clients have successfully avoided formal charges threatened by the Federal Trade Commission and state attorneys general.
• As a result of her articles on privacy issues, Susan has influenced stakeholders in the privacy debate including on the hot button privacy issue of behavioral marketing.
 
Publications and Presentations
An expert in her field, Susan is a frequent author and speaker. She is the author of Guide to E-mail and the Internet in the Workplace published by The Bureau of National Affairs in 1999 and numerous other works, including the first law review on Internet privacy as well as numerous other articles on privacy, electronic commerce & Internet law, advertising, sweepstakes, and promotions, intellectual property, and employment law.
Her Internet privacy law review article, Lost and Found in Cyberspace: Informational Privacy in the Age of the Internet , has been cited widely, in numerous Internet and print resources including in law review articles from prominent law schools such as Harvard University, Stanford University, Cornell University, University of Pennsylvania, and the University of Chicago, as well as the University of Haifa and Technische Universiteit Delft. She has also been cited globally by policy making bodies and prominent universities, including the European Commission, the Law Reform Commission of Hong Kong, and the Canadian Privacy Commissioner. Her Guide to E-mail has been cited in numerous resources and has been used in classes presented at Harvard Law School .

Susan has authored numerous other publications and presentations, including:

Copyright 2009 Susan E. Gindin. All rights reserved.
Susan Gindin is admitted to practice in Colorado and New York.
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